Delivery Policy
1. Shipping Partner
We provide free delivery all over Pakistan through TCS Courier, ensuring fast and reliable shipping.
2. Processing Time
- Orders are processed within 24 hours after confirmation.
- You will receive a confirmation message/email once your order is dispatched.
3. Estimated Delivery Time
- Major Cities: 3-4 working days (e.g., Karachi, Lahore, Islamabad, Rawalpindi, etc.).
- Remote Areas: 5-7 working days, depending on location.
4. Order Tracking
Once your order is shipped, we will provide a tracking number via email/WhatsApp, which you can use to track your order on the TCS website.
5. Delivery Issues
- If you do not receive your order within the estimated time, contact us at zayra.fabric@gmail.com or call 0343-7161055.
- In case of a wrong address or recipient unavailable, TCS may attempt delivery again, or the order will be returned to our warehouse.
6. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) all over Pakistan.
- Customers must ensure someone is available to receive the package and pay at the time of delivery.
7. Warehouse Address
All orders are dispatched from:
📍 Plot #B 158, Block-13A, Gulshan-e-Iqbal, Islamabad, Pakistan.